10 YEAR PUPPY REPLACEMENT GUARANTEE
In order to qualify for our puppy replacement guarantee we require you to insure your puppy for a minimum of 6 months from the date of purchase. With proof of major medical Pet Insurance in place for the first 6 months of owning your new puppy we will offer a replacement puppy guarantee for the first 10 years of your puppies life for any conditions related to Hereditary or Congenital abnormalities. Enrollment must occur and coverage must be in place prior to taking possession in order to qualify.
CASH MEDICAL REIMBURSEMENT GUARANTEE
Simply Southern Pups will provide cash medical reimbursement for any issue related to hereditary or congentital disorders for as long as you remain insured with Fetch pet insurance. This means we will cover 100% of your deductible up to $300 (standard policy) and co-pay for any covered hereditary or congenital abnormality for up to 10 years. There are no vet clinic restrictions.
The puppy you have selected is also guaranteed by us to the original purchaser to be healthy at the time of purchase. In accordance with the above, We also gaurantee your puppy to be free from Parvo Virus, Distemper, Hepatitis, Corona Virus, for 10 days from the day of arrival. Should your veterinarian detect any of the above mentioned diseases within the 10 day period immediately following your purchase, you must notify us within twenty four hours (803-830-6109). Simply Southern Pups will cover 100% of your co-pay and deductible for any viral related illness that occurs within the first 10 days as long as you have enrolled in Fetch Insurance prior to taking posession of your puppy.
You must keep your puppy under regular and continued care of a licensed veterinarian in order to qualify for Hereditary & Congenital cash medical reimbursement ($300 deductible & 100% of Co-Pay) you must remain insured through Fetch from the time of purchase.
We need your cooperation. You must take responsibility for your pet. Our warranty stipulates you must have your puppy examined by a licensed veterinarian within 7 days of taking possession. (PLEASE NO VACCINES UNTIL SECOND VISIT.) After reviewing the records we have provided and evaluating your puppy, your veterinarian will provide a schedule of the remaining preventative care steps.
Some problems do not become apparent until later in your puppy's development. This can happen with any puppy regardless of breed, sex, or genetic background. These issues are some of the hardest to understand and accept. We want you to know we will be here to help should something like a congenital or hereditary disorder arise within the guarantee period. We will help, provided you have been responsible in your duties as a new pet owner which includes insuring your new fur baby.
*IN THE CASE OF SUDDEN DEATH WITH NO APPARENT CAUSE, WE REQUIRE A NECROPSY TO BE PERFORMED IN ORDER TO FILE A FULL REPLACEMENT WARRANTY CLAIM. AS A COURTESY, SIMPLY SOUTHERN PUPS WILL OFFER A 50% DISCOUNT OFF THE PURCHASE OF A NEW PUPPY (UP TO $2000) IF YOU ARE UNABLE TO GET AN NECROPSY PREFORMED. Fetch also provides $1000 cash reimbursement with active coverage.
No cash refunds. Your warranty offers a replacement puppy in the event of a hereditary or congentital issue of equal or less value if you insured your puppy for the first 6 months with Fetch. In the case of Hereditary or Congenital issue which can be corrected we will provide cash medical reimbursement up to the price paid for the puppy (not including extras: shipping, etc) as long as you are enrolled in Fetch Insurance at the time of purchase and have remained insured.
BREEDING: If you choose to breed your puppy that is at your own discretion. We do not guarantee the puppy to be fit for breeding. We adopt puppies with the intention they will be family pets.
To file a warranty claim please email vet diagnosis to: [email protected]
IMPORTANT: YOU MUST ENROLL IN FETCH INSURANCE TO QUALIFY FOR CASH MEDICAL REIMBURSEMENT
Jurisdiction Clause - Any civil action against Simply Southern Pups must be filed within the state of South Carolina.